Collaborate with our award-winning team, bolster your digital design services and execute change-management, fast.

Steve Johnson Founder of Furthermore talks to a group of people in a workshop setting

Inside Furthermore

We help internal business and product teams tackle some of the biggest challenges. We know how important your current and potential customers are, so we treat every business as if it were our own.

Furthermore is led by the award-winning design duo, Steve Johnson and Hana Sutch, designers and strategists who have over 30 years of industry experience combined. Together they lead the design and prototyping team working side-by-side with internal design and product teams, CEO’s, COO’s and CFO’s to deliver business change through customer-insight. Our team are platform and technology agnostic, we work with the best development partners out there.

Holistic vision

Led by insights, we work to understand the marketplace, business challenges and end-to-end journey from customer awareness through to advocacy.  Ideas are benchmarked against a hierarchy of customer needs, concerns .

Informed thinking

We test experiments using representative participants (or real customers) at multiple stages of a project. As our thinking becomes more refined, our hypotheses are updated and our confidence in the proposed solution grows.

Collaborative design

Innovative businesses and ideas are founded on teamwork. We support your internal teams with experienced agency-side product and consulting team. We are diverse thinkers, creative doers and rigorous data analysers.

Who we’ve worked with

GoogleChelsea FChachettedormakabahall and partnersThe TelegraphHeathrow logo Evening standardHarvard University logo
Digital product designer at desk in London office

Get in touch with the team to discuss your idea, project or business.

workshop session for a service design project
service design workshop with Furthermore teamLarge Furthermore logo in white