a fresh perspective

User Experience Design & Service Design Agency, London | Furthermore

We're a digital product and service design consultancy specialising in evidence-based strategy and UX design. 


Go Jauntly - a brand new walking app lovingly made by us.

Shortlisted for a Webby in the lifestyle Best App category, winner in the Cities Tech for Good category by DigitalAgenda and featured in The Guardian, The Telegraph and regularly on Apple's App Store, Go Jauntly is taking the walking world by storm.

From business strategy, brand and marketing communications to data governance, performance measurements and new product development. Go Jauntly was envisioned and launched within 6 months.  Our social impact walking app has amassed well over 60,000 downloads and it’s fair to say that we’ve designed a brand new monetisable business, on the side.


What we do best

Furthermore offer a fresh perspective by designing customer-centric solutions based on industry-insights, user research, hypothesis driven design and first class customer experience solutions. Through informed thinking, holistic vision and collaborative design, our experienced team set about understanding core business objectives and the entire customer journey experience, from awareness to advocacy and the business processes and functions that will ensure your business, service or product succeeds. From ux agency to service design consulting and innovative digital product and business design, we work with big businesses and venturing start-ups to co-create and deliver evidence-based ideas and solutions with groundbreaking organisations of all sizes.


UX Consultancy & UX Coaching

We utilise best practice user experience design methodology to define solutions based on end-to-end business and user needs. Our lean start-up approach means we can move from design hypotheses to prototyped ideas, rapidly. Whilst simultaneously helping to coach your team through the business transformation and training you on UX, design and user testing methods. We've worked this way with the Evening Standard, The Telegraph and Hachette UK.

UX Consultancy & Coaching | UX Agency Furthermore

Service Design

When designing any service it pays to ask what are people trying to do now and what might people want to do in the future? Once we've understood this, then it's our collective job to work out how we might people to do it in the best way going forward.  From optimising workflow to mapping out service blueprints, our multi-sector experience means our team is perfectly placed to help you innovate new methods of service delivery, back stage and front stage.

Workshop at Furthermore Design Agency

Product Design

We've designed and built our own products. We understand that building a product or disrupting a marketplace isn’t just about defining the UX and UI, it’s about designing a business. From designing business strategies to understanding key market segments and market sizing, we can lead you through designing, building, launching and scaling your idea or digitally transforming an existing product. Our experience means you’ll avoid the common pitfalls experienced by business and product owners across the globe.

Animation at User Experience Design Agency Furthermore
Furthermore were commissioned to design our new website. They are true advocate of user led design and proactively sought feedback along the way. This collaborative approach resulted in a really positive user experience meaning our members are engaged with and come back to the website time and again. The mobile experience is really innovative and is a delight to use.
— Sarah Randall, BBF

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Get in touch with Hana & Steve to discuss your idea, project or business.

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